Verticals/Help Desk/zendesk.com
ZE

Zendesk

Detected vertical · Help DeskLocale · en-USDemo reading
0.00/1.0Reliable
00.51.0
±0.05 · reliable · trust range 0 → 1.0
We asked nine engines the real buyer questions, 3× each, and measured how much the answer moves.

zendesk.com, read live across nine engines. No screenshot, no estimate — we’re asking each engine the real buyer questions, three times each, and measuring how much you can trust the answer.

Reading Zendesk nowzendesk.com · Mon Jun 09
Confidence Score
0.50/1.0Settling
00.51.0

Measuring — each engine asked 3×; the score settles and the band narrows as the runs agree.

How each engine ranks you — strongest first ↓
ChatGPTChatGPTmeasuring… run 2 of 3measuring
GeminiGeminiqueuedqueued
CopilotCopilotqueuedqueued
DeepSeekDeepSeekqueuedqueued
Google AI OverviewsGoogle AI Overviewsqueuedqueued
Google AI ModeGoogle AI Modequeuedqueued
GrokGrokqueuedqueued
PerplexityPerplexityqueuedqueued
ClaudeClaudequeuedqueued
engine 1 of 9 · prompt 4 of 49 · run 2 of 3 — this is the reading, not a spinner
reading settled — here’s where you stand

How Zendesk reads across nine engines

49 buyer-intent prompts · 9 engines · 3× each
Zendesk is named in every one of 9 engines on Help Desk prompts.
0%
share of answer
#1.3
avg rank · 8 brands
0/9
engines name you
28 of every 100 Help Desk answers name you
?Share of Answer · how often AI names you when it answers your categoryAveraged across 49 buyer-intent prompts × 9 engines × 3 runs. A competitor named instead of you is a deal you can lose without ever seeing it in analytics.
Named instead of you · on the prompts you miss
INIntercom 22%FRFreshdesk 14%FRFront 11%
Confidence Score · the instrument no one else has

How much should you trust the number?

0.00/1.0Reliable
00.51.0
±0.05 · trust range 0 → 1.0
We ask each of nine engines the same question three times and measure how much the answer moves. Every figure carries a confidence score — so you never report a number that changes tomorrow. Closer to 1.0 is more reliable; we flag anything shaky.
The killshot · only here

What the model believes vs what it finds live.

The centerpiece of Zendesk’s reading — the same prompt, web search on versus off, with the gap called out. That gap is your GEO roadmap.

Same prompt, run twiceBest help desk tool?
Web search on · live web28%
ZEZendesk
Web search off · model memory13%
ZEZendesk
The split15pplive − model gap

Zendesk is named far more often when the engine searches the web than when it answers from training memory alone. The model doesn’t know you yet — that 15-point gap is your GEO roadmap: get cited on the pages engines reach for, and the live number pulls the model number up behind it.

Where your mentions come from

The sources feeding Zendesk’s AI mentions.

When an engine names you, it’s pulling from somewhere. These are the pages it reaches for — the green ones already cite you.

your brand · tracing citations
YOUR BRAND0tracing…g2.comreddit.comwikipedia.orgyour blognewsyoutube.comdocscapterraforbesgithubquora

Each source wires in; the count climbs as cited sources land.

Action briefs

1 free · upgrade to unlock the rest
Free brief · unlocked

Win “Help Desk alternative” on ChatGPT

Your highest-intent term, and Zendesk sits at 28%. ChatGPT cites comparison pages and review profiles here — index those and you climb.

Comparison pageReview profileJSON-LD FAQ
Full brief lands when you claim Zendesk
Locked brief

Fix your Gemini freshness gap

27% of Gemini answers run from stale training data, not live results — a content-recency problem you can close.

RefreshSitemap
Unlock with Pro
Locked brief

Earn citations in Help Desk

You rank but aren’t cited — engines name you without linking. Three sources would flip that.

CitationsPR
Unlock with Pro
Locked brief

Close the gap to the leader

A competitor overtook you on three engines this month. Here’s the exact content they’re cited for.

CompetitorGap
Unlock with Pro
Claim Zendesk

Keep Zendesk’s full reading.

All nine engines, every competitor gap, the model-vs-grounding delta, and the citations behind every answer — plus the three locked briefs. Claim zendesk.com and we send the full reading to your inbox, free. No password, no sales call — the reading above stays free; email just keeps it and unlocks the depth.

ChatGPTChatGPTPerplexityPerplexityGeminiGeminiCopilotCopilotDeepSeekDeepSeekGoogle AI OverviewsGoogle AI OverviewsGoogle AI ModeGoogle AI ModeClaudeClaudeGrokGrok

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This is a free reading of zendesk.com across nine engines. Go deeper — claim it and ask the data your own questions.

Zendesk — AI Visibility in Help Desk — Quolens